Philip Fennema, EMT-P, CCP
Phil Fennema is the Director of Operations at Tandem365. Tandem365 opened in 2014 with the mission to help chronically ill patients remain in their home for as long as possible. As Director of Operations and Telehealth Coordinator, Phil spearheaded Tandem365's implementation of telehealth as well as the development of their telehealth model, focused on providing comprehensive, individualized care.
As a result of Phil's leadership and vision, in the six months since launching its telehealth program, Tandem365's monthly readmission rate has dropped to 9% and it has achieved an ER utilization rate of 4%. Additionally, in recent months, Phil oversaw Tandem365's 38% reduction in inpatient visits and 35% reduction in health care costs per patient.
In partnership with Life EMS Ambulance, Tandem365 has developed a community paramedicine program. As an integrated care paramedic, Phil serves as a key care provider assessing, treating, and stabilizing patients in their homes to avoid ER visits and hospital readmissions. The success of the community paramedicine program and Tandem365's rapid response initiative is due to the work of dedicated paramedics like Phil.
Mere months after launching the new telehealth program, Phil and the Tandem365 care team have already expanded upon the program, partnering with a local Advanced Heart Failure Clinic to provide telehealth services to end-stage heart failure patients.
Phil's insight into the innovations and patient touch-points provided by technology has positioned Tandem365 as a nationally recognized care provider.